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What You Agree to When You Use mbo99

These terms set out how your account works, what we expect from you, and what you can expect from us — covering everything from how funds move through PayPal, Venmo, or Play+ to how we handle disputes and account access where state law permits.

Account eligibility by stateWallet & payment rulesAccount security obligationsDispute resolution processPolicy updates & notice
mbo99 What You Agree to When You Use mbo99
HOW WE HANDLE YOUR ACCOUNT

Data, Security, and Your Rights Under These Terms

Your account data stays yours. We collect only what we need to verify your identity, process transactions, and keep your account secure — nothing beyond that. Payments processed through PayPal, Venmo, or Play+ pass through encrypted connections, and we never store card details or payment credentials on our servers. You can request a copy of the data we hold on you, ask us to correct inaccuracies, or close your account and request data deletion by contacting support through your account dashboard. Players in New York can reach our support team through the same channels as everyone else — live chat or the contact form.

Identity Verification

We verify your identity when you open an account and when you request a withdrawal. This step protects your funds and keeps the account in your name only.

Payment Encryption

Every PayPal, Venmo, and Play+ transaction runs over an encrypted connection. We do not store your payment credentials or card numbers on our platform.

Data Access Rights

You can request a copy of your account data or ask us to correct it at any time. Submit the request through the contact form and we'll respond to your registered email.

Account Closure

To close your account and request data deletion, contact support from your dashboard. Withdraw your remaining balance first — our team will walk you through the steps.

TERMS SUPPORT CONTACTS

Reach Us With Questions About These Terms

If any part of these terms is unclear — whether it's how a withdrawal is processed, how your account data is handled, or what happens if your state's legal status changes — our support team is the right place to start. Reach out through live chat inside your account dashboard, send a message via our contact form, or check the help center for answers to common policy questions.

Live Chat Open your account dashboard and tap the chat icon to reach our team directly with questions about account terms, wallet rules, or eligibility.
Contact Form Use the contact form on our site to submit a detailed question about these terms. We'll respond to your registered email address.
Help Center Search our help center for answers on account rules, payment policies, and state eligibility — available any time from your browser or mobile device.

Answers to Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering eligibility, payments, data, and what to do if something isn't right.

Eligibility depends on your state. We operate only where online sports betting and casino activity is permitted by local law. You are responsible for confirming your state qualifies before opening an account.

If your state restricts access after you've opened an account, we'll notify you by email and give you time to withdraw your balance before we suspend account access in your region.

Yes. All deposit and withdrawal methods — including PayPal, Venmo, and Play+ prepaid cards — are governed by these terms. Each method also carries its own processing rules outlined in the payments section of your account dashboard.

We'll send a notice to your registered email address before any update takes effect. Continuing to use your account after that date means you've accepted the revised terms.

Yes. Submit a data access request through the contact form in your account dashboard. We'll respond to your registered email with the information we hold on your account.

Close your account before the update's effective date and contact support to arrange withdrawal of your remaining balance. Our team can walk you through the closure process via live chat or the contact form.
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Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.